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DUBAI / WAM
Suhail Mohamed Faraj Al Mazrouei, Minister of Energy, visited Dubai Electricity and Water Authority’s (DEWA’s) Sustainable Building in Al Quoz and was received by Saeed Mohammed Al Tayer, MD and CEO of DEWA.
Al Mazrouei was accompanied by Fatima Al Foora Al Shamsi, Assistant Undersecretary for Electricity, Clean Energy, and Desalinated Water, Talal Al Fulaiti, Director of the Minister’s Office, and Alia Al Yasi, Director of the Government Communications Department, at the Ministry of Energy.
The meeting was also attended by Abdullah Obaidullah, Executive Vice President of Water and Civil at DEWA, Abdullah Al Hajri, Executive Vice President of Customer Services at DEWA, Marwan Bin Haidar, Chief Advisor- Innovation and The Future, and Mohammed Al Shamsi, Vice President of Civil Projects Engineering & Water Maintenance Engineering Projects at DEWA, in addition to a number of DEWA senior staff.
Al Tayer welcomed Al Mazrouei and the Ministry’s delegation. He accompanied them on a tour of DEWA’s Sustainable Building, which is the largest government is building in the world to receive a Platinum Rating for green buildings.
Al Mazrouei toured DEWA’s Customer Care Centre that differs from others in the UAE and the entire region as it employs the use of two unique services. The Ash’ir (Arabic for ‘to signal’) service supports speech- and hearing-impaired customers. It is a live-video-chat service that uses sign language, and enables people with disabilities to communicate directly with DEWA’s call centre staff.
“The Ministry of Energy cooperates with all local and federal organisations to achieve the vision of the wise leadership to enhance the sustainable development, and the UAE Vision 2021 to become one of the best countries in the world. Our concerted efforts contribute to achieving the vision and directives of our wise leadership. We work as one team to make the UAE reach the top positions globally. DEWA’s Sustainable Building reduces energy and water use by conserving precious natural resources and promoting dependence on clean and renewable energy. It supports our efforts to protect the environment and achieve the long-term goal of Dubai’s sustainable development, and create a better future for generations to come,” said Al Mazrouei.