Strategies to promote, develop e-consumer protection discussed

HCCP meet looks into ways to develop consumer protection copy

Dubai / Emirates Business

The third meeting of the Higher Committee for Consumer Protection (HCCP) under the chairmanship of Sultan bin Saeed Al Mansoori, Minister of Economy, witnessed discussions on various strategies for developing and promoting consumer protection in the UAE’s markets.
The HCCP followed up on developments in the implementation of the recommendations forwarded during its previous meetings. Among the important topics discussed were the reports of the economic departments on the use of Arabic in restaurants and private clinics; the application of controls for the Arabisation of invoices and reception functions; the prevention of additional charges on credit card payments; and the adoption of the final version of the standardised contracts for
electronic items and electrical appliances.
“The Higher Committee for Consumer Protection is prioritising the development of tools for enhancing consumer protection and ensuring the best commercial practices in the markets. Enhancing consumer confidence has a direct impact on the stability and development of business in the country,” Al Mansoori said.
He added that the growing number of Internet users, the expansion of e-markets, and the rising popularity of e-shopping requires the adoption of policies and controls that ensure better regulation of transactions, the safety of goods, and compliance with the specifications in force within the UAE while ensuring the
protection of consumer rights.

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