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Optus to cut 480 jobs to revamps consumer division

Sydney / Bloomberg

Optus, Australia’s second-biggest mobile-phone carrier, plans to cut as many as 480 jobs as it revamps its consumer and enterprise divisions and seeks sustainable growth.
The unit of Singapore Telecommunications Ltd. notified affected employees today, with some likely to be offered alternative positions within the company, said a Singtel official who asked not to be identified per company policy. The official declined to say how much money the changes would save. The Australian newspaper reported the planned number of job cuts earlier on Monday.
SingTel is looking to maintain the profitability of its Australian operations as competition intensifies in Singapore’s S$11 billion ($8.1 billion) telecommunications market, where the government is expected to award a fourth mobile phone license this year. SingTel’s Australian business accounted for about 57 percent of revenue in the 12 months ended March 2015, with Singapore accounting for the rest.
“These changes will see the creation of a new customer service model which involves simplifying Optus’ billing and customer care systems, reducing customer handoffs, and ensuring customers get a more consistent experience,” Optus said in a statement Monday, without disclosing the extent of cost or job cuts.
Optus is cutting back after spending to add content available on its TV service. The carrier’s sports offerings including Italian Serie A, the English Championship, German Bundesliga, UEFA Europa League and the European Rugby Champions Cup, according to its website.

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