Dubai / Emirates Business
As a leading financial institution, Mashreq continues to be recognized in the global banking space, winning three of the foremost industry awards in 2016 â€” Best Retail Bank UAE, Best Digital Bank UAE and Best Customer Experience UAE. These were all conferred from The Global Banking and Finance Review which recognizes the financial institutions around the world that deliver innovative financial solutions and superior customer service.
The first of these prestigious awards was â€˜Best Retail Bank UAE 2016â€™ received by Mashreqâ€™s Group Head of Retail Banking, Subroto Som. This award is a reflection of Mashreqâ€™s outstanding customer service, transaction facilities, lending, and innovation.
Commenting on the award, Subroto Som, Head of Retail Banking Group at Mashreq said: â€œWe are extremely happy to receive the â€˜Best Retail Bank UAE 2016â€™ award from The Global Banking and Finance Review.
This is a key achievement for Mashreq which proves that we deliver the best offers, services, solutions and digital banking to our customers. Mashreq has a history of innovation in the region; being the first bank to issue cards, have ATMs, and launch travelersâ€™ cheques. We are proud to be at the forefront and set the UAE benchmark in the industry – and we look forward to making it even tougher for other banks to compete.â€
The second award received was â€˜Best Digital Bank UAE 2016â€™. This came as a result of Mashreqâ€™s continuous investment in online banking and mobile services – such as international mobile payment, Noqodi wallet, Mobile to Mobile transfer and Flash Transfer. Mashreq also recently launched v4 of their mobile banking application â€˜Snappâ€™ combining the best in Italian design with the best in mobile banking technology.
Last but not least was the â€˜Best Customer Experience UAE 2016â€™ award; achieved as a result of Mashreq enhancing the customer branch experience through innovations such as the regionâ€™s first fully automated branch imashreq and the roll-out of E Cube branches.
The Global Banking and Finance Review Awards were created to recognize companies of all sizes that are prominent in particular areas of expertise and excellence within the global financial community.
The awards are known throughout the global banking and financial community. They reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the financial sector.