The good news is, someday soon “triple play†will mean something only to baseball fans. These days, though, cable-TV customers probably still know it better as the industry’s torture
device.
Triple-play bundles refer to long-term contracts with a company such as Comcast Corp. or Charter Communications Inc. that provide internet, television and landline-phone service for one “discounted†rate. These packages force you to have an old-school home-phone number, seemingly just for telemarketers to utilise, and dozens of TV channels you’ll never watch but will nevertheless subsidize. Meanwhile, all you really want is a fast internet connection to binge on Netflix and gain access to a handful of your favourite network shows.
But rejoice — there’s a movement afoot that may send triple-play bundles the way of the rotary telephone. Verizon Communications Inc. announced that its Fios division is ending these aggressive you’ll-take-it-all-and-you’ll-like-it bundles, allowing subscribers to better customise their plans with what it’s calling Fios Mix & Match. Users can choose among three different internet-speed options that range from $40 to $80 a month and several TV packages that run anywhere from $50 to $90 a month. No annual contracts, it says, and no surprise fees — well, sort of! After all, this wouldn’t be the cable and phone industry if there weren’t some doozies contained in the fine print: Some of the options do have an additional fee for a set-top box or router. A home phone line is a separate $20, to which you can kindly say, “no thank you.â€
Verizon won’t be the last to give in and smash the bundle, at least for now. They’ve been in decline as an increasing number of customers switch to broadband-only service. There may be more than 50 million broadband-only US homes by 2023, which would make up about half of all pay-TV households, according to research by Geetha Ranganathan and Amine Bensaid, analysts for Bloomberg Intelligence. To stem the drop in revenue, the cable giants have been pushing video add-ons, the analysts said.
Verizon’s new Your Fios TV package for $50 a month allows subscribers to pick five channels, while Verizon arranges the other 120 channels. How many customers wish they could just take the five and call it a day? Moreover, streaming-video apps won’t necessarily lead to lower monthly bills either: Verizon’s mid-rate internet option (with router), plus Disney+, Netflix and HBO Max would cost a combined $110 a month My point is, the ideal video-app configuration may not be any cheaper than going for a triple play. That’s why bundles will live on, even if the traditional triple play won’t. If anything, bundles will likely be back en vogue later this year.
—Bloomberg