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ABU DHABI / WAM
The Department of Planning and Development, (Trakhees), activated its remote work system to ensure continuity of providing a total of 365 field and non-field services to its customers.
The department was able to continue providing its services 100 percent without interruption during this period in line with government announcement to ensure safety and wellbeing of the community. Also, the department has provided all its services through its smart channels bringing the percentage of services available on smart platform to 100 percent.
Trakhees confirmed that it has provided a set of technologies and channels of communication to employees to ensure the quality of services available to customers through its website and smart applications.