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Dubai / Gulf Time
As the year draws to a close, a high volume of passengers are expected to surge through Dubai International to meet their travel plans for the New Year celebrations and the holidays season. With nearly 1 million travellers departing and arriving into Dubai, the peak travel period will last through January 10, 2022.
In line with Emirates and Dubai International’s health precautions and to ensure the safety of the general public, only passengers with valid tickets will be allowed into the terminal.
UAE citizens and residents, as well as international travellers travelling from Dubai to Emirates’ global network throughout the busy period are encouraged to follow the airline’s guidelines for a smoother, and hassle-free travel journey.
Emirates’ customers may check in as early as 24 hours before their flight departure using the 32 self-service bag drop machines and 16 check-in kiosks available at Terminal 3, or at Emirates’ check-in desks. Passengers travelling to the US can check in 12 hours before departure at Emirates’ check-in desks.
Located adjacent to Terminal 3 car park area in Zone C, passengers can also use the car park check-in facility from 24 hours and up to six hours prior to departure. With zero parking charges for using the drop-off lane adjacent to this facility, customers who get dropped off at Terminal 3 Departures Car Park will have an even easier and more convenient check-in option to make their airport journey smoother.
Customers using the self-service kiosk will receive their boarding passes on the spot, but must still complete their immigration formalities no later than 60 minutes before their flight departure.
Passengers also have the convenient option to check in online up to 48 hours and until 90 minutes before their flight departure, through Emirates’ official website or the mobile app, and download digital boarding passes on their mobile phones for select destinations.
Same day check-in tips
To avoid the rush of the holidays and the New Year’s Eve, Emirates urges passengers to arrive at the airport at least 3 hour prior to their flight departure, and ensure they have all the required documents for their destination.
To further expedite their airport experience, customers can utilise Emirates’ biometric path in Terminal 3 for a smoother and contactless journey from specific check-in desks, Emirates dedicated lounges and boarding gates. Without any document checks or queuing, passengers can use the biometric path for a fast and efficient process to complete their immigration formalities and board their flights.
Customers who check in less than 60 minutes before departure will not be accepted for travel.
Once checked in, passengers are advised to ensure they arrive to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before the flight and gates close 20 minutes before departure. Emirates will not be able to accept passengers reporting late to the boarding gate for travel. Check-in and gate closure timings will be strictly followed to ensure flights depart on schedule and to avoid the impact on operations.
Emirates has invested in industry-leading initiatives to ensure the health and safety of its passengers both on board and on ground. The airline has put in place detailed measures and safety protocols across all its touchpoints at DXB that are equipped to handle the surge in passenger traffic. From contactless technologies to biometric journeys, Emirates’ passengers can plan their holidays with the airline in ease, complete comfort and absolute confidence. Advanced cleaning technologies are used across high traffic areas at Emirates’ dedicated lounges including seats and handrails. Social distancing measures are maintained through floor markings and signage. Hand sanitising stations as well as Plexiglas partitions are also implemented across all Emirates check-in desks.
Flexibility and Assurance: Emirates continues to lead the industry with innovative products and services and recently took its customer care initiatives further with even more generous and flexible booking policies, which have been extended to 31 May 2022, Covid-19 medical travel insurance, and is helping loyal customers retain their miles and tier status.
Health and safety: Keeping the health and wellbeing of its passengers as top priority, Emirates has introduced a comprehensive set of safety measures at every step of the customer journey. The airline has also recently introduced contactless technology and scaled up its digital verification capabilities to provide its customers even more opportunities to utilise the IATA Travel Pass, which can now be used across 50 airports served by Emirates.