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  DUBAI / Emirates Business dnata, one of the world’s largest air services providers and a member of Emirates Group, announced on Saturday it has selected Avaya as a strategic technology partner to power its customer service digital transformation strategy. Avaya Private Cloud Services (APCS) will deliver a complete customer experience transformation solution that will create a seamless, personalized experience ...

  Abu Dhabi / Emirates Business Academics, scholars, heritage specialists and researchers will gather in Abu Dhabi for the 4th GCC Heritage and Oral History conference, on the theme, ‘Technology and Sustainable Gulf Heritage: Archiving Reality and Future Prospects.’ Organised by Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi), the conference will welcome delegates from history and heritage departments ...

  Kigali / AFP In a major step toward curbing global warming, world envoys reached an agreement on Saturday to phase out potent greenhouse gases used in refrigerators and air conditioners. Under the amendment to the 1987 Montreal Protocol on protecting the ozone layer, rich countries are to take action sooner than developing nations. The agreement was greeted by applause ...

  Lausanne / AFP Pessimistic envoys from the United States, Russia and Syria’s neighbours met on Saturday in Switzerland as Secretary of State John Kerry tried to revive hopes of a ceasefire for the war-torn country. The talks marked Kerry’s first encounter with his Russian opposite number Sergei Lavrov since a US and Russian-sponsored truce collapsed last month amid a ferocious ...

  Beijing / Bloomberg A merger of Sinochem Group and China National Chemical Corp. would create a new oil-refining challenger to established state-run behemoths that dominate the country’s fuel-making business. The prospective tie-up, combining two companies with assets of more than $100 billion, would create the largest oil refiner behind China Petrochemical Corp. and China National Petroleum Corp., according to ...

  Beijing / AFP One of the disinflationary pressures that’s gripped the global economy for the past five years is abating. China’s factory gate prices — falling since the start of 2012 — turned positive in September, squeaking out an increase of 0.1 percent from a year earlier. Given China’s status as factory to the world, that means prices of ...

  Bloomberg Portuguese Prime Minister Antonio Costa is beginning to scare some investors. Almost a year into the role, Costa has succeeded in rolling back some austerity measures without alienating Portugal’s euro-area partners and creditors. Now, as his Socialist government prepares to raise indirect taxes and levies on property in its 2017 budget to help pay for higher pensions and ...

Bloomberg The UK government should learn from California and incentivize energy-storage technology to help move away from dirty fuels, a cross-party panel of lawmakers said. Ministers should reform the Capacity Market, a subsidy program designed to lower the risk of blackouts, to reward both energy-storage projects and power users who lower consumption at times of high demand, Parliament’s Energy and ...

  ABU DHABI / WAM His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces and Chairman of the Abu Dhabi Executive Council, chaired the meeting of the Council, held on Thursday at the Abu Dhabi Crown Prince Court. The meeting reviewed updates on the progress of the ...

  Abu Dhabi / WAM A No. 1 membership under the ‘We Are All Police’ initiative was awarded to His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, in the presence of HH Sheikh Hazza bin Zayed Al Nahyan, Deputy Chairman of Abu Dhabi Executive Council. Sheikh Hazza ...