Kuala Lumpur / Bloomberg
Malaysia Airlines Bhd. is on track to return to profitability by 2018, helped by job cuts and route changes undertaken as the company reeled from two high-profile plane crashes in 2014.
The airlineâ€™s restructuring effort is proceeding as planned and the company is finished laying off employees, Mueller said in an interview on Monday with Bloomberg Television. The carrier wants to buy and own some aircraft once its targets are met, as its existing fleet structure is skewed toward leased planes, he said.
“The biggest challenge is really to go back to the good old times when we won the best customer quality awards,” Mueller said. “Our product is a little bit tired. We will do a lot of work on our product this year.”
A veteran of turnaround efforts for Aer Lingus Group Plc in Ireland, Mueller took over Malaysia Airlines last March, charged with reviving a carrier that was racking up losses even before hundreds of people died in two 2014 crashes. Malaysiaâ€™s government bought out small shareholders to delist the airline. After cutting 6,000 jobs, slashing pay and trimming capacity by 30 percent, Mueller said the major changes are done.
Airlines globally have benefited as oil prices have tumbled this year, but the advantage of cheaper oil has been mostly offset by the depreciation of the Malaysian ringgit against the dollar. That has a slightly larger impact on the companyâ€™s earnings, Mueller said.
A network restructuring aimed at establishing Malaysia Airlinesâ€™ Kuala Lumpur base as a hub for regional travel is 90 percent complete, Mueller said in November. Malaysia Airlines has scrapped some European routes, relying instead on a code- share deal it signed with Dubai-based Emirates for longer-haul destinations and eschewing its traditional model of linking Europe and Australia via Southeast Asia.
80,000 square kilometers (31,000 square miles) of seabed in the southern Indian Ocean over the past two years without turning up a trace of the plane, and wonâ€™t expand the search zone without new clues, the Australian Transport Safety Bureau said last month.
Malaysia Air is assisting the investigators in all ways, Mueller said Monday, dismissing claims that the carrier has been insufficiently transparent about what happened to the plane. The carrier has become “overcautious” about safety since the accident, he said, but conceded that winning back consumer confidence remains its primary challenge.
“It would leave a bad impression of the industry as a whole, but particularly Malaysia Airlines,” if MH370 is never found, Mueller said.