goods untouched by humans

Bloomberg

Getting products from one place to another with as little human contact as possible is becoming an imperative for businesses as retailers, warehouses and transport providers adapt to the coronavirus pandemic, seeking to minimise the risk of infections to their employees and customers.
Tsubakimoto Chain Co. is seeing more demand for its sorting and conveyor systems as companies seek ways to move things around, while startup Hacobu sees an opportunity to boost use of its online platform for trucks to exchange information as they load and unload goods at warehouses, a process that’s still mostly done on paper.
The need for automation is especially acute in Japan, where a labour shortage was already putting pressure on companies to find ways to run their businesses with less people. Now, that transition is being spurred on by the pandemic, which has boosted online buying and raised concerns among shoppers about being infected by items delivered to their doors. All told, the market for next-generation logistics systems in Japan is set to more than double to 651 billion yen ($6 billion) through 2025 from 2018, according to researcher Fuji Keizai.
“Demand for humanless systems will keep growing,” Masafumi Okamoto, division manager at Osaka-based Tsubakimoto, said in an email. More families are turning to electronic commerce to buy household goods, and the manufacturer is getting more inquiries for its automated equipment, he said.
Daifuku Co., an 83-year-old company that makes and sells material-handling equipment, has seen its shares climb. Its market capitalisation topped 1 trillion yen in mid-May.
“Daifuku will lead the way to a new normal in the post-Covid era,” said Toshiharu Morita, an analyst at SBI Securities. “Its visibility for mid- and long-term growth is high,” he said, adding that Daifuku is one of the top global players in the industry with its solid technology.
Above Robotics, a San Francisco-based startup, offers services to stitch together various
autonomous logistics and transportation systems. Its cloud-based software can get shipping companies, warehouses and driverless vehicles to communicate directly and handle goods with fewer humans in between. Above Robotics has had inquiries from companies in Japan, South Korea and other parts of Asia, according to Dirk Beth, a director at the company.
Hacobu, the logistics-data company, teamed up with Hino Motors in May to solve issues such as a shortage of drivers. Japan has had a chronic insufficiency of drivers, with 85% of companies surveyed by Japan Truck Association saying they didn’t have enough, according to a 2019 poll.
There are still a lot of areas where humans are needed in logistics facilities. If the number of staff in warehouses is restricted to prevent transmission of the Covid-19 pathogen, that could limit shipments and turn into lost sales opportunities, according to Takeshi Kitaura, an analyst at Bloomberg Intelligence.
Japan’s bigger retailers are also looking to automate their operations. Rakuten Inc. Chief Executive Officer Hiroshi Mikitani said May 13 that his online marketplace is automating its logistics and installing new machines to reduce manual labor. Tadashi Yanai of Fast Retailing Co. also said the maker of Uniqlo clothing is actively investing in logistics and its supply chain.
Mujin Inc., a company that makes industrial robot controllers, said there’s booming interest for its solutions. Logistics automation is now seen as a way to prepare for emergency, said spokeswoman Yuzuki Ishihara.
Hisashi Taniguchi, CEO of ZMP Inc., which makes driverless carts and forklifts for warehouses, said the number of clients using its machines to support logistics will increase by 150 to 200 this year.
Japan’s government is also behind the push into logistics automation. The country needs to embrace the use of data and artificial intelligence in managing truck fleets, autonomous vehicles and drones to be more competitive globally, the Ministry of Land, Infrastructure, Transport and Tourism said in a policy paper. For example, the agency called for the use of drones in less populated, mountainous areas.
“The big challenge for us is regulations, which are different all over the world” for new technology such as drones, said Beth of Above Robotics.