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DUBAI / WAM
Expo 2020 Dubai is teaming up with leading global professional services company Accenture to create a powerful and engaging digital experience for millions of visitors from around the world, from information security and customer relations to virtual assistance and geolocation services.
As the newly appointed
Digital Services Premier Partner and Systems Integrator, Accenture will play a key role in making the first World Expo in the Middle East, Africa and South Asia region one of
the fastest, smartest and best connected places on Earth.
To achieve this, Accenture will work with Etisalat Digital, a business unit of the international telecoms and technology service provider Etisalat, Expo’s Premier Telecommunications and Digital Services Partner.
Accenture will design, build and run solutions in areas such as virtual assistance, business intelligence and analytics, mobile applications and technologies that support guest relations. It will also ensure
the integration of more than
70 Expo applications and coordinate programme management, architecture and tes-
ting across Expo’s multiple technology partners.
Over the coming years,
Accenture and Etisalat Digital will be exploring ways to enhance the Expo experience using digital services. Examples of these services could include ensuring visitors have a virtual assistant to guide them around the site or allowing them to order their lunch at a restaurant before they even
arrive using smart technology.