Consumer Empowerment Index launched

Sharjah / WAM

The Sharjah Economic Development Department (SEDD), has launched the “Consumer Empowerment Index” to measure consumers’ knowledge about a number of policies, initiatives and standards of the product and the market.
The Index has been released to reveal wrong practices committed by consumers when purchasing, as well as to facilitate the procedure of claiming consumers’ rights. The Department will be able to control the markets and place a strategic inspection policy. This indicator will help to facilitate the process of developing legislation and administrative procedures to ensure the rights of consumers, in addition to the success of preparing specialised awareness programmes that will enable consumers in the market.
Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, said the Department makes considerable efforts to protect the community as well as the national economy. “Such an initiative is carried out to stop the means of commercial fraud and counterfeit actions,” he added.

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