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MoHRE handles over 30 million customer interactions in 2022

  Dubai / WAM The Tawasul System of the Ministry of Human Resources and Emiratisation (MoHRE) conducted over 30 million interactions with customers in 2022 and achieved 91% customer satisfaction and complaint resolution. The system includes 12 digital and online channels, such as a call center, WhatsApp chat, live chat, email, video and voice calls, Customer Voice system, Customer First ...

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Zelenskiy hails UK support ahead of Russian offensive

Bloomberg Ukrainian President Volodymyr Zelenskiy made a surprise visit to the UK, only his second confirmed trip outside the country since the war began, as Prime Minister Rishi Sunak announced more training for Ukrainian troops and new help for fighter jet pilots. Zelenskiy arrived on a Royal Air Force plane before heading into London to meet Sunak in Downing Street ...

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Xi woos Taiwan opposition ahead of pivotal presidential vote

Bloomberg Chinese leader Xi Jinping appears to be recalibrating his hardline approach to Taiwan in the year before the island holds a presidential election that his government’s preferred negotiating partner has a shot at winning. Kuomintang Vice Chairman Andrew Hsia is expected to visit China on Wednesday, the latest in a series of friendly gestures between the one-time foes in ...

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UAE President orders $100m aid for quake victims in Syria, Türkiye

  Abu Dhabi / WAM UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan, ordered the provision of $100 million for the relief of those affected by the earthquakes in the sisterly Syrian Arab Republic and the friendly Republic of Turkiye. His Highness’s initiative includes providing $50 million to the brotherly Syrian people affected by earthquakes, in addition to ...

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Ducab Metals exports 95% of its products to 55 global markets

Abu Dhabi / WAM Mohamed Al Ahmedi, CEO of Ducab Metals Business, has said that the company aims to promote products that bear the “Made in the UAE” brand by exporting 95 percent of its products to more than 55 markets around the world. In a statement to the Emirates News Agency (WAM), Al Ahmedi highlighted the company’s ambition through ...

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Khalifa Port achieves new Guinness World Record

  Abu Dhabi / WAM Khalifa Port in Abu Dhabi has set a new Guinness World Record for the largest shipping container logo by assembling 676 containers in the shape of AD Ports group’s logo. The total length of the logo was 1,000.4 meters and width was 174 meters, nearly double the previous record set by Tanjong Pagar Terminal in ...

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Investors’ choices shape future of economy in region, world

  Sharjah / WAM Mohammed Juma’a Al Musharrakh , Chief Executive Officer of the Sharjah FDI Office (Invest in Sharjah), highlighted the rich investment options and promising opportunities available in the UAE, noting that investors’ choices help shape the future of the region and the entire world. In a statement to the Emirates News Agency (WAM) on the occasion of ...

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London house prices flatline in worst performance since 2019

  Bloomberg London house prices flatlined, recording their worst performance in more than three years, one of the UK’s biggest mortgage lenders said. The cost of an average home in the capital hit £530,396 ($637,720) in January, unchanged from a year earlier, according to Halifax. This was the slowest rate of growth since November 2019, when prices fell by 1% ...

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Vanguard eyes bigger slice of Australia’s $2.3 trillion pensions

  Bloomberg Vanguard Group Inc. is accelerating its push into Australia’s A$3.3 trillion ($2.3 trillion) pensions market just months after launching its debut fund in the fiercely competitive sector. The US behemoth plans to offer a retirement investment product in the country by mid-year at the earliest, Australian head Daniel Shrimski said in an interview. Vanguard unveiled its debut Australian ...

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A clear target emerges in tech layoffs: Middle managers

  Bloomberg As Meta Platforms Inc., Alphabet Inc. and other Silicon Valley behemoths look to lighten payrolls after years of feverish hiring, a clear target has emerged: the middle manager. Meta will be cutting some layers of management, Chief Executive Officer Mark Zuckerberg said on the company’s earnings call Wednesday, naming 2023 its “Year of Efficiency.” The company let go ...

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