Avaya debuts unified communications cloud service

Emirates Business

Avaya and Icosnet have announced a strategic partnership to jointly provide Unified Communications (UC) technologies from a cloud platform in Algeria. With growing demand for advanced connectivity and communications solutions, the new cloud-based offering will bring innovative technology consumption models to help drive digital transformation within organisations in the public and private sectors in this emerging market.
Based on Avaya Aura (TM) and Avaya Equinox (TM), the UC cloud-based service offered by Icosnet provide streamlined, mobile-first communications that are
less complex than many legacy systems. The service will enable Algerian organisations to leapfrog
traditional enterprise communications models and add advanced capabilities in a hybrid or pure cloud model. For example, organisations can communications-enable the business applications and browsers that are used most often within the organization, making it easier and faster for employees to communicate and collaborate with customers, partners and other colleagues.
“We have seen an undeniable market opportunity around communications-enabling organisations in Algeria, and we believe that partnering with Avaya to bring their globally-proven solution to this market is the right way to address this.”
“This partnership will also enable us to provide end users with advanced and unique experiences through an integrated service offering. As the first mover in Algeria to offer UCaaS, this is an exciting step for us, and we look forward to digitally transforming the nation’s workforce,” said Ali Morsli, Deputy General Manager, Icosnet.