DUBAI / WAM
MaK Middle East LLC, a Caterpillar company established in Dubai in 2017, opened a new branch in Fujairah as part of its expanded service reach within the UAE to serve a wider range of customers. In addition, the company is now also officially registered in the Sharjah Ports of Hamriyah Freezone, Al Khalid and Khor Fakkan, enabling service delivery in those facilities.
In response to positive, early customer demand, MaK Middle East has continued to increase the resident service engineer team in the UAE with transfers of Caterpillar employees from UK and Singapore operations into the UAE hub. Specialist factory trained service engineers covering MaK, EMD and the Napier and KBB turbocharger brands are now resident with MaK Middle East LLC.
Access to Fujairah Port in the United Arab Emirates, is already proving its value, not only to local MaK powered vessel owners but also to European cargo customers transiting through the Middle East and using the Fujairah anchorage.
The newly expanded EMD service team in Dubai is well experienced in providing EMD factory direct service work on rigs and vessels in the Middle East including Dubai, Bahrain and Saudi Arabia and the addition of the Sharjah ports will expand the service delivery reach of this relocated service team.
Alan Naisby, Managing Director of MaK Middle East and MaK Asia clarified, “We want to be closer to our customers to ensure we can provide high quality factory engine service where the customer needs it
in an efficient, effective and timely way.â€