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BLOOMBERG
United Airlines Holdings Inc suffered a temporary grounding of its aircraft nationwide due to a software update that caused a “widespread slowdown” in its technology systems.
The Chicago-based carrier requested the grounding for its main operation and regional after its aircraft were unable to contact flight dispatchers using normal means, according to a posting on the Federal Aviation Administration’s (FAA) website. United resumed flights at US airports after a little over an hour.
The FAA confirmed in an email to Bloomberg the airline had asked it to pause departures nationwide, but declined further comment.
“Earlier on Wednesday a software update caused a widespread slowdown in United’s technology systems,” United said in a statement. “We briefly held aircraft at their origin airports and resumed normal operations around 12:45 pm” local time in Chicago. The company said that it was not a cybersecurity issue.
Earlier, United posted on social media site X that it had experienced “a systemwide technology issue.” It later posted that the ground hold had been lifted.