Uber sues ad agency Fetch Media for fraud

epa06171525 A boat of Uber oeprates in the port of Split, Croatia, 30 August 2017. Ride-sharing company Uber launched an on-demand boat service under the name UberBOAT in July 2017 at the Dalmatian coast. The service is scheduled to operate speedboats speedboat in Split, Hvar and Dubrovnik and offer half- and full-day trips as well.  EPA-EFE/STRINGER

Bloomberg

Uber Technologies Inc. is accustomed to getting sued. Now it’s doing the suing. And it’s partly thanks to Breitbart News.
The global ride-hailing company is taking advertising agency Fetch Media Ltd. to court for click fraud, alleging that the firm improperly billed Uber for “fake” online ads and took credit for app downloads it had nothing to do with. Fetch is owned by the world’s fourth-largest advertising company, Japan’s Dentsu Inc.
Uber filed the lawsuit in US District Court in San Francisco. The company said it discovered something was amiss when it cancelled a campaign on the conservative website Breitbart, where Fetch was placing Uber ads. As part of the lawsuit, Uber plans to seek at least $40 million in damages, according to people familiar with the matter, who asked not to be identified disclosing legal plans.
Fetch didn’t immediately respond to requests for comment.
Going on the offensive in court is a rare move for Uber. The company is a plaintiff in only two federal cases, according to data compiled by Bloomberg. Meanwhile, it has been a named defendant in about 250 federal cases. The data aren’t comprehensive but show Uber is usually on the defensive.
Online advertising fraud has been a problem for the industry since the dawn of the internet. The practice has grown more sophisticated in recent years along with the amount spent on such ads. Fetch has acknowledged the challenge publicly and said it was working with research firm Forensiq to “fight against mobile ad fraud.”
“One of the biggest challenges we face as digital marketers is to reduce mobile ad fraud,” James Connelly, Fetch’s CEO said a year ago.
Uber learned of the alleged fraud when it was trying to avoid scandal of a different kind. The company had asked Fetch not to post advertisements on Breitbart News, a site run by President Trump’s former chief strategist, Steve Bannon. But it saw ads appearing there anyway.
Uber claims that Fetch had been attempting to claim credit for app downloads it didn’t generate.

Leave a Reply

Send this to a friend