MoHRE handles over 30 million customer interactions in 2022
Dubai / WAM The Tawasul System of the Ministry of Human Resources and Emiratisation (MoHRE) conducted over 30 million interactions with customers in 2022 and achieved 91% customer satisfaction and complaint resolution. The system includes 12 digital and online channels, such as a call center, WhatsApp chat, live chat, email, video and voice calls, Customer Voice system, Customer First ...
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