Dewa’s new initiatives to enhance customer verification requests
DUBAI / WAM Dubai Electricity and Water Authority (Dewa) added several innovative features for its consumption verification request service, using multi-resource scheduling and master data management. Customer can now use the new ‘auto-scheduling’ feature to make an appointment for a technical team visit with real-time updates of status, enhancing accuracy of these appointments. Dewa has also added the ‘Virtual Call ...
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