Dubai / Emirates Business With millions of subscribers, dozens of products and plans, and a significant growth in the number of apps and services, the Middle East’s telecom providers require more out of their customer experience management platforms than companies in most other sectors. The region is also witnessing an accelerated shift to smartphones – at 78 percent the UAE’s ...

Abu Dhabi / EMIRATES BUSINESS DarkMatter, an international cyber security firm headquartered in the UAE, has announced the appointment of seasoned technology executive, Rabih Dabboussi as its Senior Vice President of Sales, Marketing and Business Development. Rabih joins DarkMatter from Cisco UAE, where he was Managing Director. In his new position at DarkMatter, Rabih is responsible for the company’s overall business ...

RITIKA SHARMA / Emirates Business Humans have dreamt of spaceflight since antiquity. Nations across the world have contributed in the progress of the global space industry since we first started our voyage towards exploring the space. A pioneer in every sector, UAE has done its bit in this industry too. The Emirates is making substantial investments in the sector by ...

Marib / AFP A UN-brokered ceasefire was taking hold in Yemen on Monday, raising hopes that peace talks due next week may finally resolve the country’s devastating conflict. Forces loyal to President Abedrabbo Mansour Hadi, the Shiite Houthi rebels who drove his government out of the capital, and the Saudi-led coalition that intervened in Yemen last year all pledged to ...

Jerusalem / AFP An Israeli colonel has been cleared of any criminal charges after shooting dead a Palestinian teen who stoned his jeep in the West Bank last year, the military said on Monday. A rights group that distributed a video showing the shooting denounced the decision, which comes amid controversy over a separate killing of a Palestinian by an ...

Beirut / AFP Syria’s Al-Qaeda affiliate and allied rebels pushed offensives around northern, central and coastal Syria on Monday, triggering a spike in violence that could threaten a truce ahead of peace talks, a monitoring group said. The IS group also took back control of the town of Al-Rai near Turkey, which rival rebels had captured last week, the Syrian ...

United Nations / AFP The next United Nations secretary general must commit to a new global deal for refugees and to end the death penalty during his or her tenure, the world’s leading human rights groups said on Monday. Amnesty International, Human Rights Watch and four other groups also said the next UN chief should be prepared to invoke the ...

Kollam / AFP Indian police said on Monday they have filed initial charges against six people over a massive explosion during a banned fireworks display that killed more than 100 people and left many more with horrific burns. Thousands had packed into a Hindu temple in the southern state of Kerala on Saturday night for the show when a stray ...

El-Fasher/ AFP The war-scarred Sudanese region of Darfur voted on Monday in a referendum on its future status despite international criticism and a boycott by rebel groups. Despite ongoing unrest in areas, President Omar Al-Bashir—wanted on war crimes charges related to the 13-year conflict—has insisted voting go ahead on whether to unite Darfur’s five states into a single region or ...

Later this month, U.S. Defense Secretary Ash Carter will travel to the Philippines as part of a broader Asia trip. His upcoming visit highlights how the Southeast Asian state – long belittled as one of Asia’s weakest militaries and Washington’s laggard alliance – has in fact grown to become a critical part of America’s ongoing rebalance to the region. Although ...