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Read More »Southwest crisis shines light on clubby world of airline leaders
Bloomberg The operational chaos that engulfed Southwest Airlines Co. over the busy holiday period was a crisis decades in the making. In the aftermath of a meltdown that led to 16,700 flight cancellations and may cost the airline more than $800 million, blame has fallen on an outmoded crew scheduling system and an unusual point-to-point route network. Southwest was overwhelmed ...
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