Dubai / WAM The Tawasul System of the Ministry of Human Resources and Emiratisation (MoHRE) conducted over 30 million interactions with customers in 2022 and achieved 91% customer satisfaction and complaint resolution. The system includes 12 digital and online channels, such as a call center, WhatsApp chat, live chat, email, video and voice calls, Customer Voice system, Customer First ...

  Abu Dhabi / WAM The Daz Festival (formerly known as the Dar Al Zain Festival) returns to Al Ain with a new nature-inspired theme and an action-packed programme of authentic family-friendly entertainment, taking place from February 10-19 at Al Jahili Park. Organised by the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi), the event will be ...

  Dubai / WAM The Federal Tax Authority (FTA) has signed a collaboration agreement with etisalat by e& to offer support services for small and medium-sized enterprises (SMEs) as part of the upcoming Muwafaq package initiative. The goal of this partnership is to encourage tax compliance among SMEs. The agreement was signed at FTA’s headquarters in Dubai by Khalid Ali ...