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Dubai Airports’ Contact Centre wins two awards for customer service

DUBAI / WAM Dubai Airports has won two major accolades with its integrated Contact Centre being recognised with a Gold Stevie Award and an International Business Excellence Award (IBXA). Dubai Airports was awarded the “Contact Centre of the Year (Up to 100 Seats) — in the All Other Industries” category at the 17th annual Stevie Awards for Sales & Customer ...

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Mashreq joins WorldGBC’s Net Zero readiness framework for Mena region

DUBAI / WAM Mashreq has joined the World Green Building Council’s (WorldGBC) Advancing Net Zero Readiness Framework as a collaborator in the Mena region to promote a Net Zero built environment in the region. The initiative aims to create a community of Net Zero collaborators to speed up investment and build confidence in Net Zero. As a collaborator, Mashreq will ...

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ECB ‘certainly’ isn’t done with interest-rate hikes: Knot

BLOOMBERG The European Central Bank (ECB) has to continue to raise borrowing costs, according to Governing Council member Klaas Knot, conceding that a slower pace of tightening could be warranted. “We are certainly not done with interest-rate hikes,” the Dutch central bank chief told the NRC newspaper in an interview. “Core inflation in the euro zone is now almost 6%, ...

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