DUBAI / WAM H.H. Sheikha Latifa bint Mohammed bin Rashid Al Maktoum, Chairperson of Dubai ...
Read More »RTA Call Centre handles half a million calls
DUBAI / WAM The Roads and Transport Authority (RTA) revealed that its Call Centre received 529,495 calls during the first quarter of 2016, recording a response time of 12 seconds per call which compared well with the targeted rate of 20 seconds per call. The number of calls handled during the same time last year was 520,258 calls. Ahmed ...
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