DUBAI / WAM His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, announced the 2023 evaluation of results of the Government Global Star Rating System for Services in the UAE. Comprising the fifth evaluation cycle of service centres and the second evaluation cycle of contact centres and digital channels, the …

BLOOMBERG Four of the US’s five largest airlines are squaring off in a debate roiling the domestic aviation industry over the regulation of so-called public charter flights. The issue has come to a head over the rapid growth of charter operators like Dallas-based JSX that compete with regularly scheduled flights from smaller, private terminals without long security and boarding lines. …

ABU DHABI / WAM HH Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of Abu Dhabi Executive Council, and HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, have launched the execution phase of the Sirb programme, marking a historic moment in the …