Bloomberg How do airlines make money? You might be tempted to answer, “by selling plane tickets.” But it’s rarely as simple as that. Take AirAsia Bhd., the Malaysian budget carrier that reported third-quarter results on Thursday. It’s become so dominant in Southeast Asia that rivals have started ganging up on it. Yet you have to go back as far …

  Dubai / Emirates Business British Airways launched its new British Airways BOTler, a personal Facebook Messenger BOT that serves customers with a ‘best of the best’ guide to travelling to London this winter. In highlighting numerous reasons to visit the UK capital this winter season, the British Airways BOTler will offer live updates on exclusive deals and personalised recommendations …

  London / AFP British supermarket Iceland hit back at Iceland the country after Reykjavik said it was suing the retailer over use of the Nordic nation’s name. The frosty response came after the government of Iceland complained Thursday that the British supermarket had “aggressively pursued and won multiple cases against Icelandic companies” that use the word “Iceland” as part …