DUBAI / WAM Dubai Customs represented by the Passenger Operations Department at Dubai’s airports has signed a service level agreement (SLA) with Emirates Airlines. The purpose of the SLA is to ensure higher standard of performance, maintain a safe and secure environment for customers and staff, and provide high quality service for the carrier and customers. The agreement was signed …

ABU DHABI / WAM The Abu Dhabi Systems and Information Center (ADSIC) and the Telecommunications Regulatory Authority (TRA) signed a Government Data Exchange MoU, with the aim of benefiting from government services in Abu Dhabi through the Abu Dhabi Enterprise Service Bus platform. The agreement was signed by Rashid Lahij Al Mansouri, Director General of ADSIC and Hamad Obaid Al …

DUBAI / WAM The Board of Executive Directors of Roads & Transport Authority (RTA) chaired by Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors has endorsed quick solutions at more than 5 congested traffic spots in Dubai. Improvement works in these hotspots are expected to be completed by the first quarter of 2018. “These traffic solutions …