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Dubai / Emirates Business
Emirates Islamic announced the launch of chat banking services for customers via WhatsApp, marking a global first in the Islamic banking sector.
The bank’s customers will now able to conduct daily banking activities via WhatsApp in a seamless and hassle-free manner. The Chat Banking solution, supported by Infobip, further enhances Emirates Islamic’s suite of digital banking chann-els and allows customers to use features such as checking account balances and temporarily blocking or unblocking of an existing card.
“As first Islamic bank in world to launch a WhatsApp banking solution for customers, we have further cemented our position as an industry innovator and digital frontrunner in the Islamic banking sector,†said Wasim Saifi, Deputy CEO — Consumer Banking and Wealth Management at Emirates Islamic.