DUBAI / WAM Dubai Chambers is taking a big step towards ensuring that businesses in the emirate provide excellent customer service. The Service Excellence Programme (SEP) will evaluate the quality of customer experience delivered by private sector companies through mystery shopper reports. The initiative marks another significant milestone that advances the chambers’ role in supporting Dubai’s drive to achieve excellence ...

ABU DHABI / WAM Multiply Group, an Abu Dhabi-based investment holding company, is acquiring a minority interest in Breakwater Energy for AED367 million ($100 million). This investment comes under Multiply+, the group’s sector-agnostic arm that is more opportunistic in nature. Through this acquisition, Multiply Group will become part owner of a highly profitable and cash-generative, diversified global upstream portfolio with ...

KUWAIT / WAM Dr Matar Hamed Al Neyadi, UAE ambassador to Kuwait, met with Sheikh Ahmed Fahad Al Sabah, Deputy Prime Minister and Minister of Defense of the State of Kuwait, wherein they discussed the distinguished relations between the two countries and ways to develop cooperation. During the meeting, Al Neyadi, accompanied by Colonel Mohammed Al Muhairi, Military Attaché of ...