Dubai / WAM Dubai Electricity and Water Authority (DEWA) organised a workshop on three-dimensional Customer Happiness Centres and preparations for evaluating seven-star services in cooperation with Ethos Consultancy. The three-day workshop highlighted the global star-rating system and organisational excellence. It discussed the assessment of the star-rating process and provided an overview of relevant initiatives and models. Commenting on the occasion, ...

  Abu Dhabi / WAM A group of senior UAE cardiac surgeons, volunteering with the Charity Doctors Programme, treated hundreds of workers from different countries in Abu Dhabi who suffer from a variety of heart conditions, as part of the first campaign under the Zayed Giving Initiative. Within the framework of a volunteering initiative called “Volunteering One Hour of Giving”, and ...

  Abu Dhabi / WAM Providing both energy and education is the focus of a UAE programme to offer hope to impoverished children throughout the world. The “Beacon of Hope” initiative was launched in Abu Dhabi’s Al Shahb private school in Khalifa city on Sunday, in the presence of Sheikha Shamma bint Sultan bin Khalifa Al Nahyan and Dr Thani bin ...