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Twilio unveils AI tools to broaden customer data

BLOOMBERG Twilio Inc is launching new AI-powered features in its suite of data management services, responding to customer demand on how best to use the emerging technology to expand their businesses. With the new tools, clients will be able to generate suggestions about marketing strategy and use internal data to build automated contact support services, the company announced ahead of ...

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Getir’s  late bills, staff cuts show delivery’s European decline

BLOOMBERG Turkish startup Getir said it struggled to pay some bills in Germany and will cut more than 10% of its global workforce, as the rapid delivery service seeks to raise new funds and attempt to turn around its cash-hungry business. About 2,500 employees will be cut overall, though the company will continue operating in its five current markets, Istanbul-based ...

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Citi vows to remove additional fees

BLOOMBERG Citigroup Inc will make sweeping changes to its checking-account offerings as the banking giant makes a deeper push into wealth management. The company is ditching standard account packages and will instead adopt “relationship tiers” that are based on customer’s deposit and investment accounts, according to a statement. As customers plow more money into their Citigroup accounts, they’ll automatically be ...

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