DUBAI / WAM Smart Dubai Government Establishment contact centre has received ISO 18295 certification, Parts I and II, as well as the CCA Global Certification for Contact Centre Management. This makes the centre the first in the world to receive the ISO certificates, awarded by the Switzerland-based International Organisation for Standardisation (ISO) and the first in the region to receive ...

DUBAI / WAM Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA) discussed with European energy companies, Dubai’s efforts to develop renewable and alternative energy, rationalise the use of natural resources, and find alternative solutions to conventional energy. The discussion took place during his meeting with a delegation of these companies which included Daniel Develay, ...

DUBAI / Emirates Business wasl Asset Management Group, one of the largest real estate management and development companies in Dubai, is forging ahead at wasl1 – the company’s iconic parkside freehold master development in the heart of Dubai. Enabling works are now underway following the appointment of Kele Contracting for Phase 1 of the project. Hills & Fort Construction LLC ...