Bloomberg Louis Vuitton is bringing in some robotic help for the holidays. The maker of $1,370 canvas duffle bags and $575 monogram belts has launched a “virtual adviser” on Facebook Messenger for US clients, Palo Alto, California-based AI startup Mode.ai said in a statement. The chatbot will answer queries for all things Louis Vuitton: searching the brand’s online catalog, pulling ...

Bloomberg Brick-and-mortar retailers hoping to fend off Amazon.com Inc. need to deploy the one weapon that could set them apart: top-notch customer service, provided by actual humans. But making that goal a reality relies on something they’ve not really invested in—well-trained employees with the kinds of wages and regular hours that make them want to stick around. This illustrates traditional ...

Bloomberg Abu Dhabi National Oil Co. plans to raise as much as AED3.31 billion ($902 million) from the initial public offering (IPO) of its fuel-retailing unit after lowering the top end of the offer price and deciding to only sell a 10 percent stake. The crude producer reduced the price range to AED2.35 dirhams to AED2.65 for the shares of ...