DUBAI / WAM The Abu Dhabi Government Contact Centre has handled more than 900,000 calls this year, and its employees have successfully completed more than three million procedures that involve managing cases in the system, achieving 88 percent of customer satisfaction. The Abu Dhabi Government Contact Centre, Abu Dhabi Government’s first integrated communication platform for its customers, has also achieved ...

Bloomberg Angela Merkel marked her return to the political front line with a call for Europe to assert its interests more forcefully as President Donald Trump punches holes in the world order. In her first television interview after the summer break, the German chancellor said Europe needs to take on more global responsibility, including on defense. As Trump attacks Germany’s ...

Bloomberg The selection of John McCain’s replacement in the Senate sets up a potentially defining struggle between competing factions within the Republican party—the old guard represented by the late Arizona senator, and the iconoclastic wing led by President Donald Trump. The state’s Republican governor, Doug Ducey, won’t make an announcement about the seat until McCain is laid to rest next ...