RIO DE JANEIRO/AD MEDIA OFFICE His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, ...
Read More »BA isn’t anybody’s favourite airline
It’s lucky for airline executives that they’re a well-paid bunch, because when things go wrong the job’s a living nightmare. Besides the ever-present, low-level risk of a tragic accident, the complexity and customer-facing nature of aviation means that any operational snafu can become a crisis that dominates news coverage for days. Alex Cruz knows this only too well. Since being ...
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