DUBAI / Emirates Business According to EY’s latest telecommunications report ‘Navigating the Road to 2020 — Opportunities and challenges for telecom operators in the Middle East’, 68% of telecommunications C-suite respondents cite customer experience management as their top strategic priority over the next three years. Wasim Khan, Partner and Chief Operating Officer, EY, says: “A better customer experience can …

  Canberra / AP Australia’s prime minister used his official campaign launch on Sunday to warn against a change of government during the economic fallout from Britain’s decision to leave the European Union. Polls project Prime Minister Malcolm Turnbull’s conservative coalition is widely expected to be returned next Saturday for a second three-year term with a reduced majority. Turnbull said his …

  Yangon / AFP Myanmar police on Sunday torched drugs with a street value of nearly $60 million as authorities struggle to tackle the scourge of poppy cultivation and shut down pill laboratories in lawless border zones. The impoverished nation remains the world’s second biggest producer of opium from which heroin is made, according to the United Nations. Decades of …