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Dewa’s virtual employee Rammas responds to 1.2m queries

DUBAI / WAM Dubai Electricity and Water Authority (Dewa) has announced that Rammas, its virtual employee that uses Artificial Intelligence (AI) responded to over 1.2 million queries in 2019. Rammas is available round the clock to answer written queries and audio chat in both Arabic and English. It is available on Dewa’s smart app, website, Facebook page, Amazon’s Alexa, Google ...

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Five more apps available for distance learning: TRA

DUBAI / WAM The Telecommunications Regulatory Authority (TRA) announced on Monday that an additional five applications were made available across all UAE networks. In a statement, the TRA noted that it had coordinated with UAE telecom operators — Etisalat and du — to the applications accessible “on an exceptional basis and until further notice” as part of the UAE’s efforts ...

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Sharjah enhances airport sterilisation procedures

Sharjah /WAM Sharjah Airport Authority (SAA) continues to implement a number of preventive measures to curb the spread of the coronavirus, Covid-19, as part of an integrated plan. The measures include implementing sterilisation and disinfection procedures throughout the airport in the Departures and Arrivals halls and public facilities, and sterilising and disinfecting equipment used by passengers and staff. To prevent ...

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