Bloomberg Louis Vuitton is bringing in some robotic help for the holidays. The maker of $1,370 canvas duffle bags and $575 monogram belts has launched a “virtual adviser” on Facebook Messenger for US clients, Palo Alto, California-based AI startup Mode.ai said in a statement. The chatbot will answer queries for all things Louis Vuitton: searching the brand’s online catalog, pulling …

Bloomberg Brick-and-mortar retailers hoping to fend off Amazon.com Inc. need to deploy the one weapon that could set them apart: top-notch customer service, provided by actual humans. But making that goal a reality relies on something they’ve not really invested in—well-trained employees with the kinds of wages and regular hours that make them want to stick around. This illustrates traditional …

Bloomberg Abu Dhabi National Oil Co. plans to raise as much as AED3.31 billion ($902 million) from the initial public offering (IPO) of its fuel-retailing unit after lowering the top end of the offer price and deciding to only sell a 10 percent stake. The crude producer reduced the price range to AED2.35 dirhams to AED2.65 for the shares of …