Dubai / WAM The UAE government launched the ‘Customer Happiness Formula’ as a new initiative to enrich the happiness and positivity concept by providing employees in customer happiness centers with a range of tools and values that will enable them to implement the government’s initiatives in achieving happiness and positivity. The Formula, which is based on the Customer Service Charter, ...

  Abu Dhabi / Emirates Business The Ministry of Finance (MoF) held a meeting on joint Gulf economic integration. The meeting reflects the Ministry’s commitment to review the components of the GCC joint economic action, and the UAE’s role in supporting the Gulf economic integration projects. The meeting was attended by HE Younis Haji Al Khoori, Undersecretary of MoF and ...

  BEIJING / AP China’s Cabinet approved measures to boost exports in a move that might inflame tensions with Western trading partners that accuse Beijing of flooding their markets with steel and other goods at improperly low prices. The announcement comes as Beijing struggles to reduce a glut of goods in an array of industries and reverse an export decline ...