DUBAI / WAM His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister ...
Read More »Customer experience top priority of ME telcos
DUBAI / Emirates Business According to EY’s latest telecommunications report ‘Navigating the Road to 2020 — Opportunities and challenges for telecom operators in the Middle East’, 68% of telecommunications C-suite respondents cite customer experience management as their top strategic priority over the next three years. Wasim Khan, Partner and Chief Operating Officer, EY, says: “A better customer experience can ...
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