DUBAI / GULF TIME AVENEW Development announced the launch of MODO, the first phase of ...
Read More »When you complain about these airlines on Twitter, they listen
Bloomberg As everyone learned when a passenger was forcibly removed from a United Express flight, social media and the ubiquity of mobile phone cameras have shifted the ground rules for airline customer service. The best and worst corporate interactions speed across the internet with potentially dire results for corporate targets of public anger. For air carriers in particular, “the world ...
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