Dubai / Emirates Business Dubai Electricity and Water Authority (DEWA) received over 1.4 million telephone calls in 2015. DEWA’s call centre, the Customer Care Centre, answered 665,343 calls, while a further 754,190 calls were managed by its Interactive Voice Response system, enabling DEWA customers to make use of its services smartly and efficiently. DEWA’s Customer Care Centre also received up …

DUBAI / WAM Vice President and Prime Minister of UAE and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, has launched Dubai Wholesale City, the largest global wholesale hub, set to span over 550 million sq. feet, with an expected development cost of AED30 billion over ten years. The new development aims to increase the UAE’s share …

ABU DHABI / WAM Abu Dhabi Department of Economic Development (DED) has seized 10,231 counterfeit beauty and skincare products in an inspection campaign launched by its Commercial Protection Directorate (CPD) in Mussaffah, Abu Dhabi. The CPD also issued 12 fines against vehicle owners who transported products without a license in Zayed City Centre in Abu Dhabi and the Industrial Zone …