Dubai / Emirates Business Dubai Electricity and Water Authority (DEWA) successfully enhanced its track record by once again receiving the ISO 10004:2012 certification, for defining and implementing processes to monitor and measure customer satisfaction. HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, received the certificate from representatives of the international evaluating organizations. This certification enhances the ongoing …

  Sharjah / WAM The Emirate of Sharjah registered a 1.4% decrease in road fatalities in the first half of 2016, compared to the same period in 2015, according to data released by the Department of Traffic and Patrols of Sharjah Police General Command. First Lieutenant Lt. Khaled Al Shamsi, Head of Strategy and Excellence at the department, said that injuries …

  Dubai / WAM The newly established ‘Happiness Centre’ at the Latifa Hospital in Dubai has started receiving customers aimed to achieve their satisfaction and happiness by simplifying a number of services at one-stop destination. The centre was inaugurated by Humaid Al Qatami, Chairman of the Board and Director General of Dubai Health Authority (DHA). The services provided at the Happiness …