Bloomberg Southwest Airlines Co. is pushing its supplier to fix customer service problems that emerged following a $500 million upgrade of its outdated reservations system. The carrier is leaning on Amadeus IT Group SA to resolve issues with its Altea programme that replaced Southwest’s 30-year-old, mostly home-grown technology. There have been at least five technical outages since August, with most …

DAVOS / WAM Innovation, entrepreneurship and future economies were the main theme of a panel session organised by the UAE during the 2018 World Economic Forum (WEF) in Davos. The sessions aimed to share experiences regarding successful innovation policies and actions that can help address some of the current global innovation challenges. The attendees underlined the fact that innovation and …

ABU DHABI / WAM The Securities and Commodities Authority (SCA) announced an initiative for launching the region’s first-of-its-kind form of trading in emissions that specifically targets carbon dioxide. The initiative reflects the significant growth in passenger and cargo air traffic in the country, with the UAE ports now considered a main destination for a large number of international air carriers, …