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DUBAI / WAM
Emirates Institute for Banking and Financial Studies (EIBFS), a regional leader in banking and finance education and training, has received an impressive satisfaction rating of 93 percent in the Customer Satisfaction Survey (CSS), during the first half of 2022.
All programmes and courses received a high rating in the customer satisfaction survey, conducted by Ipsos, in which the participants evaluated the programmes from excellent to very good.
A total of 390 programmes were delivered by EIBFS, during the six-month period, to around 10,000 professionals working in the banking and financial sector, which included a mix of courses from Banking Annual Training Programme, Insurance Annual Training Programme, learning pathways, privately held programmes, and professional specialised certifications.
About 3,200 UAE Nationals enrolled with the EIBFS programmes from January to June 2022 and successfully completed their training marking 32 percent of the total participation.