dnata named ground support services provider of the year

Dubai / Emirates Business

For the 9th time, dnata has been named Ground Support Services Provider of the Year at the Aviation Business Awards. The award was accepted by Jaffar Dawood, Senior Vice President of dnata’s UAE airport operations, at a gala dinner in Dubai.
“We are honoured to receive this prestigious award as a testament of our uncompromising focus on customer service and innovation,” said Jaffar Dawood. “Winning this award for the 9th time demonstrates our ability to consistently deliver safe and quality services to our customers. We stay committed to providing service excellence to all our airline partners and their passengers every day.”
Operating at two airports, Dubai International Airport and Al Maktoum International Airport at Dubai World Central, dnata provides quality and reliable services to 129 airlines in the UAE. Every day, the company’s dedicated employees assist over 250,000 passengers, manage 1,160 aircraft movements, move 1,970 tons of cargo and prepare 13,000
inflight meals in the country.
In line with the ever rising passenger numbers and cargo volumes, dnata constantly invests in its operations and processes applying leading technology to improve efficiency and productivity. dn-ata’s most recent initiatives include the opening of new, state-of-the-art facilities, the recycling programme of its fleet of 12,000 units of ground services equipment (GSE),
the conversion of its diesel-powered forklifts to electric ones as well as the introduction of a cutting-edge, cloud-based software platform that enables freight forwarders, agents and airlines to plan
all land transport processes more efficiently.