Apple tightens HK returns policy ahead of iPhone launch

epa05672270 A new iPhone 7 smartphone on display at the Apple Store in Sydney, Australia, 16 September 2016 as the iPhone 7, iPhone 7 Plus and Apple Watch Series 2 were released for sale in Australia to the world's first customers.  EPA/JOEL CARRETT AUSTRALIA AND NEW ZEALAND OUT

Bloomberg

Apple Inc. is making it harder for touts to profit from buying iPhones in Hong Kong only to sell them on the black market in China.
From mid-August, all products bought online from Apple in Hong Kong will be ineligible for return or exchange unless they are defective, the company said on its website. Apple’s previous policy allowed 14 days for products to be returned in the city.
Every year after the release of new iPhones, vendors pop up on street corners in Hong Kong to hawk the new devices to those unable to secure their own supply. The city’s lower taxes and duties have long provided an incentive to buy and re-sell to tourists or ship across the border to mainland customers.
Apple is expected to unveil new iPhone models later this year with a hotly anticipated 10th anniversary edition that is said to include an overhauled look. The device is said to include a new type of screen using organic light-emitting diode, curved glass and stainless steel materials although supply constraints may mean it isn’t available until one or two months after the typical fall introduction.
Apple’s sales in Greater China, which includes Hong Kong and Taiwan and the mainland, fell 9.5 percent from a year earlier to $8 billion in the recent quarter. The biggest decline came in Hong Kong.

Leave a Reply

Send this to a friend